Privacy Policy

1. Data Controller

Securas Technologies SARL, publisher of the CyberShield solution, is the data controller for personal data collected via this website and the app.cybershield.cloud platform.

Address: Sfax, Tunisia | Phone: +216 94 844 900 | Email: [email protected]

2. Data Collected

We collect the following data as part of our services:

• Identity data: last name, first name, email address, phone number
• Professional data: company name, position, client base size
• Technical data: IP address, browser type, pages visited
• Security data: threat logs detected on your protected sites

3. Processing Purposes

Your data is processed for the following purposes:

• Providing and improving our cybersecurity services
• Managing your account and subscriptions
• Communications about our services and security updates
• Anonymized statistical analysis to improve our platform
• Compliance with our legal obligations

4. Legal Basis

In accordance with the General Data Protection Regulation (GDPR), our processing is based on: contract performance (service delivery), your consent (analytics cookies, marketing communications), our legitimate interests (service improvement, security), and legal obligations.

5. Data Retention

Your personal data is retained for the duration of your contractual relationship with us, then for a maximum of 3 years for commercial prospecting purposes. Technical data (logs) is retained for a maximum of 12 months. Cookies have a maximum lifespan of 13 months.

6. Your Rights

Under the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw your consent at any time

To exercise these rights, contact us at: [email protected] or +216 94 844 900. You also have the right to lodge a complaint with the competent supervisory authority.

7. Cookies

Our site uses essential cookies (necessary for operation) and analytics cookies (audience measurement). You can manage your preferences via the consent banner displayed on your first visit. Analytics cookies are only placed after your explicit consent.

8. Data Transfers

Your data is hosted and processed in Tunisia by Securas Technologies SARL. These transfers are governed by appropriate safeguards in accordance with the GDPR (standard contractual clauses).

9. Data Security

As a cybersecurity company, we implement the strictest technical and organizational measures to protect your data: encryption, access control, regular audits, and continuous monitoring.